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Our Returns Policy

Our Returns Policy

We want you to love and get motivated with your purchase. But if you are not completely satisfied, you may return your purchased merchandise from hotnfit.co.za within 21 days from the date received for a full refund.

All merchandise returned to our online returns address must be in new, unworn condition with all tags attached and must be accompanied by the packing slip from the original shipment,

We do not accept returns or exchanges for swimwear products.

The shipping carrier you use to return merchandise is up to you, but we strongly suggest choosing a method that provides tracking as hotnfit.co.za is not responsible for lost return packages.

Refunds will be made to the original form of payment for all returns, including items received as gifts.

Please ship your return to:

Hot n Fit
Shop 20
Comaro View Shopping Centre
Cnr Comaro and Soetdoring
Bassonia
2190

Once we receive your package please allow 2-3 business days for your return to be processed. The refund process takes 3-7 business days to complete, and the refund will be credited to your account. Once the process is completed, we will email you to confirm that it is complete. You can always contact us at any time should you need assistance: jackie@hotnfit.co.za

Shipping charges will not be refunded.*

*If you believe the return is a result of our error, please contact: jackie@hotnfit.co.za

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